TELUS Installation Guide

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Instructions: You will receive a package with the rest of the equipment - this package will be labeled “color cables”. Plug them in as described below.

  1. Run the orange cable from the modem LAN 1 Port to the switch labeled “Gateway Switch” this will have 5 ports.

  2. Plug the red cable in to any unused spot on the Gateway Switch. You can leave it hanging there for now, we’ll plug this in to something in a later step.

  3. Plug the yellow cable in to any unused spot on the Gateway Switch, and run the other end to the TELUS device and plug in to port WAN 1.

  4. Now move on to the SOPHOS device. This will be easily identified as you unbox it, it also says SOPHOS across the front. Plug the power adapter in to the port labeled DC IN 1 - the power adapter is just a quick insert and turn to lock in.

  5. Looking at the 4 Ports on SOPHOS, take the Purple cable and run it to ANY open port on the Point Of Sale switch - the point of sale switch is shown above at the bottom left on the image above. it is often a Netgear 18 port switch and the PoS registers etc will already be plugged in to it.

  6. SOPHOS Port 2 - grab the red cable from step 2 above (plugged in to the Gateway Switch) and plug it in here.

  7. SOPHOS Port 3 - take the blue cable and run it into Port 1 on the “Accessory Switch”

  8. SOPHOS Port 4 - take the green cable and run it into the TELUS device port 3, which has a GREEN box around it and is labeled Activation.

    Each end of every cable should now be plugged in. Next we will plug devices into our accessory switch. New stores will have this model. Most often they are 8 ports, which is how you can tell if it is the Point of Sale switch or the Accessory switch - the point of sale switch has 18 ports (may vary by store).

accessory switch.jpg
  • Port 1 goes to SOPHOS port 3 - using the blue cable (as outlined in the installation guide)

  • Port 2 goes to the Manager PC

  • Port 3 goes to the Camera System

  • Port 4 goes to Play Network (music)

  • Port 5 goes to Compliance Mate

  • Port 6 & 7 unused

  • Port 8 - WIRELESS ACCESS POINT (click here to see installation instructions)