Please review the help topics below before submitting a request

Which PC am I on?

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Some stores can have up to 3 different computers available to them and it’s important to know which one you are viewing so the correct task can be completed. The below information will help you identify which computer you are currently viewing.

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  • If you can see Windows Server 2012 R2 in the background (bottom right area) you are on the remote desktop (aka: work resources). See Image 1.

  • Another way to verify you are using the work resource PC is if you have a blue bar at the top of the screen. See Image 2.

  • If you can see the work resources shortcut on the desktop, you are currently viewing the manager PC. See Image 3.

  • If you can see the MICROS Control Panel icon on the desktop you are currently viewing the micros computer. See Image 4.

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